| Sasha Ryan
I'd like to share the aftercare advice I give my personal clients, which I have found to help keep their lashes looking amazing between fills.
Gently wash lashes regularly with the recommended foaming lash cleanser.
Clients may start washing their lashes as early as day one. Gone are the days of waiting 24-48hrs to get lashes wet, in fact it is now common practice to mist or even shampoo immediately after application to cure the adhesive and mitigate fume exposure.
I recommend a retail a foaming lash cleanser to my clientele. These are specially formulated for use with eyelash extensions, and takes the guesswork out of deciphering exhaustive ingredients lists on store-bought cleansers. I never recommend baby shampoo or a diluted baby shampoo mixture, for these reasons.
As a professional Lash Stylist, retailing and recommending a professional cleanser to help your clients protect their investment and personal eye hygiene is a must.
Don't be afraid of retailing to your clients! You wouldn't expect a Beauty Therapist to complete an amazing facial service then recommend their client to purchase Clean & Clear from the supermarket to cleanse their skin between facials as they walk out the door.
Do not use oil-based eye products, creams or ANY mascara.
As we know, oil-based products will break down the adhesive bond and cause premature lash loss. Oils can hide in a products ingredient list under a different name, even on some products labeled 'oil-free'. If your client is experiencing retention issues, check out what they are regularly using on their face to see if there's a hidden culprit.
Mascara for my clients is a firm 'no'. No to 'mascara made for eyelash extensions', no 'just on the very tips', No 'just the day before a fill'. If you've encountered a client who regularly wears mascara over their lashes, you will understand why. The product gums up the lash line, trashes volume fans and can never really be cleaned from the bases. Not good for eye hygiene or retention, and often you will spend a good part of an infill trying to remove it. Clearly explaining to your client early on why mascara and eyelash extensions do not mix will save you both a lot of time and money at future appointments.
Avoid exposing lashes to sources of heat such as steam, ovens, barbecues, hair dryers, lighters and saunas.
Eyelash extensions are made of Polybutylene Terephthalate (PBT), a thermoplastic which, while heat resistant, can melt, singe or lose its curl upon exposure to extreme heat. Asking a client to take extra care around heat sources may prevent an instance where an entire set needs to be removed and reapplied.
Rinse lashes well after activities such as swimming in chlorine or salt water, or after working out.
Similarly to oil, salt and chlorine will break down the cyanoacrylate bond and cause poor retention. Advising clients to rinse lashes with water after swimming or sweating will help them keeping their lashes looking amazing for as long as possible.
For serious gym junkies, a sweatband around their head will help keep the sweat off their lashes as much as possible.
Do not perm, tint or use an eyelash curler.
Being synthetic, eyelash extensions cannot be permed. Plus, they're already curly! If your client would like a curlier extension, offer to to try a different curl at their fill appointment.
Some clients are addicted to their eyelash curlers. Mechanical curlers will kink and pull at the extensions and heated curlers may melt them. Let them know a curler is no longer needed while wearing eyelash extensions.
While it is possible and quite easy to tint over extensions, I would prefer my client not go elsewhere for this service or attempt it themselves at home. No-one is going to be as gentle with their lashes as I am! Tinting can be done at the time of a lash infill, just make sure to cleanse, rinse and prime extremely well before applying extensions.
Be careful to avoid pulling on extensions or rubbing eyes.
There's nothing worse than realising you've been mindlessly tugging at your eyelash extensions and have just pulled out a natural lash (eek!). It's a tough habit to break but one that is important to reinforce regularly to clients.
Some of the worst lash damage I have seen was not from poor application, but from the client's regular pulling and plucking of their lashes. If you find a client is returning with sparse-looking lashes, but not many healthy natural lashes to fill, this is a clear sign they have been picking. They may need a gentle reminder to be mindful of pulling or tugging at their lashes.
See a trained lash technician to have your extensions removed.
Home removal remedies such as rubbing oil into eyelash extensions usually result in damaged lashes. Yes, oil will break down the adhesive, but it's a process and usually not as quick as the client would like, resulting in natural lashes being pulled out. Using the correct remover will break down the bond easily and painlessly.
Schedule touch-ups every 2-3 weeks
I've found 2-3 weeks to be the perfect time to keep lashes looking full and fresh. Any longer than 3 weeks and extensions are growing out, becoming unbalanced and weighing down the natural lash.
Pre-booking appointments will prevent missing out on their preferred appointment time and needing to go longer between fills. I like to encourage my clients to have at least 2 future appointments booked.
It's important to not only provide clients with this advice at the time of their first appointment, but to remind them regularly of how to care for their lashes and protect their investment.
Is there advice you give your clients that you don't see here? I'd love to hear about it!